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If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

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You may return most items within 30 days of delivery for a full refund. Please save all packaging material and damaged goods before filing a claim. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. NailShining is not liable for any products damaged or lost during shipping. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). NailShining is not responsible for any customs and taxes applied to your order. You will receive a shipping confirmation and tracking number after we have processed your order.

We don’t guarantee that we will receive your returned item.*Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: Global Beauty Supply, 5311 Gibson Blvd SE, ALBUQUERQUE NM 87108, United States If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Global Beauty Supply, 5311 Gibson Blvd SE, ALBUQUERQUE NM 87108, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable)

Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.